Objective
I am a talented computer enthusiast looking to learn anything involving information technology because it has always been a passion to me. I would like to expand my knowledge of information technology in anyway possible. Not only securing a job in the information field will ensure my development and education in the field, but other skills such as customer service and time management will grow.
Summary of Qualifications
I have worked 7+ years in the information technology field. In those years I have gained valuable experience when it comes to repairing computers. Below I have listed some of my skills.
Computer Languages: C#, C++, PHP, HTML, CSS, and SQL.
Operating Systems: Windows XP, Vista, 7, 2003 Server, and 2008 R2 Server, MAC OS 8, 9, and X, Linux Distributions: CentOS, Debian, and Fedora Core.
Office Applications: MS Office 2000, XP and 2003, 2007, 2010 Wordperfect, and OpenOffice.
Web Design Software: Dreamweaver CS5 and Fireworks CS5
Web Server: IIS and Apache Web Server
Windows Services: Sharepoint 2010, Active Directory, DNS, DHCP, Exchange, IIS, and Backup.
Data Storage: IDE, SATA, and SCSI, along with knowledge of RAID
Database: MSSQL and MySQL
Virtualization: VMware, Xen, and OpenVZ
Classes: A+ and CCNA
Work Experience
| 07/08 - Present | American Airlines | Albuquerque, NM |
| Crew Chief - Fleet Service Clerk |
| Performed operations specific to Fleet Service Clerk, such as; handling of baggage and cargo, servicing and cleaning of the airplane, handling of the aircraft during ground operations, and deicing operations. Completed D1 training in order to fill in for crew chiefs when needed. Trained forklift instructor. |
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| 10/07 - Present | UNM - Safety and Risk Services | Albuquerque, NM |
| System Administrator |
| Maintained a Windows environment of 40 computers and 5 Windows 2008 servers. Developed and implemented a fire extinguisher tracking system coded in Visual C#. Redesigned department's website with PHP, HTML, and CSS. Aided in the implementation of a chemical inventory system campus wide along with the development of a web based user registration. Created and implemented a web based Art Inventory Database campus wide. Aided in a conversion from Novell Netware to a Windows 2003. Troubleshooting and repair of computer problems (software and hardware), performed hardware upgrades, and worked with co-workers to train and help with their needs. |
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| 02/07 to 08/07 | PC Magic PRO | Albuquerque, NM |
| Computer Technician |
| Troubleshooting and repairing computers brought in by customer and working with customer to properly repair the computer such as software and hardware problems. Consulted customers on upgrades and proper investment in their current computer problem. Building of new computers. Performed Onsite service for customers. Selling merchandise in store and using a POS. Mostly worked with desktops and laptops with the Windows Operating System. Worked on 5+ computers at once. |
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| 10/05 to 1/07 | Baylor Computer Repair | Waco, TX |
| Computer Technician and Front Desk Attendant |
| Repaired computers brought in by customers, mainly personal desktops and laptops. Performed Dell Warranty Service on laptops and desktops. Communicated with customer in person and over the phone while repairing their computer. Worked with Windows OS and some MAC OS computers. Common problems repaired were hard drive replacement along with cloning hard drive or data backup, adware removal, and corrupt Windows files. |
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| 5/05 to 12/05 | Main Street Computers | Ruidoso, NM |
| Computer Technician and System Administrator |
| Repaired personal desktops and laptops onsite and offsite. Performed Toshiba Warranty Service on laptops. Setup Windows 2003 Server for broadcasting of internet radio. Designed websites in HTML/PHP/CSS and MySQL for customers. Maintained websites owned by company and Linux based server used for web hosting. |
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| 5/04 to 9/04 | Ruidoso Municipal Schools | Ruidoso, NM |
| Computer Technician |
| Received support requests and completed them. The support requests consisted of installing and repairing computers, reloading operating systems and all software, troubleshooting the network, installing cabling and network devices, maintaining servers, and to setting up 30 mobile lab computers. Worked with teachers and students to aide them with the use of a computer. Installed a wireless network throughout the whole school district. Implemented Windows Terminal Service in two computer labs for reuse of older computers. |
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| 6/02 to 9/04 | Family Practice Associates | Ruidoso, NM |
| System Administrator |
| Maintained the computer systems. Installed the new computer system including 14 computers and 3 servers. Worked with Windows 2000 and 2003 Server for use of programs needed for the practice. Installed all network cabling and maintained network devices. Installed Terminal Services on all desktops throughout office to reuse older computers. Setup a Windows domain with roaming profiles, database and terminal server, and company website. |
Education
| 2007 - 2012 | University of New Mexico | Albuquerque, NM |
| Management Information Systems |
| Transferred from New Mexico State Univ. |
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| 2004-2005 | New Mexico State University | Las Cruces, NM |
| Computer Science |
| Completed 30 credit hours. |
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| 2000-2004 | Ruidoso High School | Ruidoso, NM |
| High School Diploma |
Graduated with a 3.3GPA
Involved in: Band, Jazz Band, Theater Tech, Computer Tech, Science Bowl, Science Olympiad, Chemistry Olympics, and video editing. |
Achievements
FEMA Emergency Management Institute ICS-100,200,700,800
Forklift Instructor
Interests and Hobbies
In my spare time, I enjoy restoring old cars and riding motorcycles. I host the created websites on a CentOS server with cPanel Hosting Control Panel, which I manage myself. I also enjoy creating different troubleshooting scenarios with computers in order to understand them more thoroughly.
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